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Frequently Asked Questions

Get answers to common questions about our flooring installation services, materials, and process.

We specialize in installing a wide range of premium flooring options:

  • Real Wood Flooring - Solid and engineered hardwood in various species and finishes
  • Laminate Flooring - High-quality laminate with realistic wood and stone effects
  • Luxury Vinyl Tile (LVT) - Waterproof and durable vinyl planks and tiles
  • Premium Carpets - High-quality carpets for comfort and warmth
  • Commercial Flooring - Durable solutions for business premises

Each installation includes professional subfloor preparation and quality underlayment for optimal performance.

Installation timeframes vary depending on the room size, flooring type, and complexity:

  • Small room (up to 20m²) - 1-2 days
  • Medium room (20-40m²) - 2-3 days
  • Large area (40m²+) - 3-5 days
  • Whole house projects - 1-2 weeks

LVT and laminate typically install faster than real wood flooring. We'll provide an accurate timeline during your free consultation.

Yes! We offer completely free, no-obligation quotes and consultations. Our service includes:

  • Free home visit and room measurements
  • Expert advice on the best flooring options for your needs
  • Detailed written quote with transparent pricing
  • Subfloor assessment and preparation recommendations
  • Timeline and project planning discussion

Contact us on +44 7944 425627 or email contact@williamjohnsonflooring.co.uk to book your free consultation.

We provide professional flooring installation services across the UK, with particular expertise in:

  • Midlands region (our primary service area)
  • Birmingham and surrounding areas
  • Coventry, Leicester, Nottingham
  • Worcestershire, Warwickshire, Staffordshire
  • Selected areas throughout England

For areas outside our standard coverage, please contact us to discuss travel arrangements and potential additional costs.

Yes, we stand behind our work with comprehensive warranties:

  • Installation Workmanship - 2 year guarantee
  • Material Warranties - Varies by manufacturer (typically 10-25 years)
  • Subfloor Preparation - 1 year guarantee
  • Customer Satisfaction - We resolve any issues promptly

All warranties are provided in writing with detailed terms. We use only premium materials from trusted manufacturers with established warranty programs.

Proper preparation ensures the best results. We handle most preparation, but homeowners should:

  • Clear the room - Remove all furniture and belongings
  • Remove existing flooring - We can do this for an additional cost
  • Ensure access - Clear pathways for material delivery
  • Pets and children - Arrange alternative accommodation during installation

We handle all technical preparation including subfloor leveling, moisture testing, and underlayment installation.

Each flooring type has distinct advantages:

  • Real Wood - Premium appearance, adds property value, long-lasting with proper care
  • LVT - 100% waterproof, excellent for kitchens/bathrooms, warm underfoot
  • Laminate - Cost-effective, durable, quick installation, wide design range

Consider your budget, room usage, moisture levels, and aesthetic preferences. Our experts will help you choose the perfect option during your free consultation.

Customer satisfaction is our priority. If any issues arise:

  • Immediate response - Contact us within 48 hours for urgent issues
  • Warranty coverage - Installation defects covered under our 2-year guarantee
  • Material issues - We liaise with manufacturers for warranty claims
  • Quick resolution - Most issues resolved within 5-7 working days

We maintain detailed project records and use only certified installers to minimize issues. Contact us immediately if you notice any problems.

Ready to Transform Your Space?

Get your free, no-obligation quote today. Our expert team will assess your needs and provide personalized recommendations for your flooring project.

Get In Touch

Contact us through any of these convenient methods

Email Address

contact@williamjohnsonflooring.co.uk

Phone Number

+44 7944 425627

Service Area

Professional flooring services across the UK